Research & evidence

What the data says about institutional trust

We study the gap between engagement intent and structural change — and publish what we learn so the whole field can move forward.

Report2026
72%say they engage; 19% share real authority

State of Community Trust 2026

A survey of 340 institutions on the gap between engagement intent and structural change.

White Paper2025
3.4×higher partner attrition without compensation

The Cost of Extraction

Quantifying the long-term relationship costs of uncompensated community labor.

Case Study2026
+16point trust-score gain

Riverside Health: A Collaborative Journey

How one health system moved from Consultative to Collaborative in 14 months.

Data Brief2025
2.1×partner retention with repair pathways

Repair as a Trust Multiplier

Institutions with formal repair protocols retain community partners at higher rates.

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